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Free Worldwide Shipping
Free Worldwide Shipping

FAQ

MY DISCOUNT CODE IS NOT WORKING, WHAT DO I DO?

We are sorry you are having trouble checking out, please note that some discount codes are expired or under maintenance.

     

    WHERE ARE YOUR PRODUCTS SHIPPED FROM?

    We mostly ship from warehouses around the globe. With so many shipping centers across the world, we provide some of the fastest, and FREE delivery options in the industry.

     

    CAN YOU SHIP INTERNATIONALLY OR PROCESS INTERNATIONAL CREDIT CARDS?

    At this time we are able to ship our products all around the world and we accept mostly all credit/debit cards.

     

    HOW CAN I PAY FOR MY ORDER?

    Our store currently accepts payments via PayPal and Credit/Debit cards.


    HOW LONG WILL IT TAKE ME TO GET MY ORDER?

    You should receive your order within 5 - 20 business days internationally. 

     

    HOW CAN I CHECK THE STATUS OF MY ORDER?

    We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email.


    CAN I CANCEL OR CHANGE MY ORDER?

    We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. Returns can be initiated through our returns page.


    CAN I EXCHANGE MY ORDER?

    We do not offer exchanges at this time. If you’d like to make an exchange, simply return the unused goods back to us using our returns page and make a new purchase for the item or items you want through our site.


    HOW DO I RETURN MY ORDER?

    Returns are accepted for all items within 60 days of purchase. Please visit our returns page to initiate the returns process.


    WHAT DO I DO IF MY ORDER IS DAMAGED? 

    We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team here.

      

    I RECEIVED THE WRONG GOODS, WHAT DO I DO?

    Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via contact us page, so that they can work to get you your goods as soon as possible.